FAQS​

What is a bidet?

A bidet essentially washes and dries your bottom.

We carry electronic bidet seats and non-electric bidet attachments. They have various cleansing, hygienic, and comfort features. 

Does I need a warm water source? 

No. You install it into your regular toilet water supply and

the water warms up inside the tank of the SmartBidet. This does not apply to our non-electric bidets, models SB-400 and SB-500. 

Do you need to plug it in?

Yes into an outlet. Does not apply to our non-electric bidet attachments.

Do I remove my current toilet seat? 

Yes for our electric bidet seats. You simply install the SmartBidet onto your toilet.

No, for our non-electric bidet attachments. You install this between your existing toilet and toilet seat. 

What if I don’t have an outlet right next to my toilet?

The SmartBidet extension cord is 3’10”. If the cord does not reach, we recommend that you use an extension cord aligned against the wall. Does not apply to our non-electric bidet attachments.

Does this have warranty? 

Yes, 1 year warranty. Please refer to our warranty

page in the manuals for details. 

What is the difference between the models?

Please refer to our comparison chart.

How does the Energy Saving button save energy?

If you believe in saving energy in your home, when you turn on this mode, the seat and water temperature will maintain 89.6°F. Other ways to save energy is to close the lid to prevent lost heat, set the temperatures to Low, and unplug the cord if you do not plan on using the SmartBidet for a long period of time. Only apply to models with this feature.

How do I clean it? 

We recommend that you clean it with baking soda mixed with water or vinegar mixed with water. For models made out of ABS: Do not use household chemicals as this may deteriorate the plastic. 

Can I install it on a riser? 

No.

How will it affect my electricity bill?

It depends how and how often you use it. But for a family of four, the SmartBidet consumes an average of 0.92 KWH per day, the average electricity will cost 12 cents per hour, then it will increase will be $3.32 per month. Does not apply to non-electric bidet attachments.

Do I need to call a plumber to install it?

We’ve designed it so it’s an easy DIY installation

but the choice is up to you.

What colors do you offer?

White.

Can you sit on the lid?

No due to the soft close lid feature just like most other

bidet's lids.

Why do I need a SmartBidet and who uses this?

Anyone can use it!

The SmartBidet is life changing for those who are unable to use the restroom without assistance since it washes and dries your bottom with the press of a button. 

It’s great for the handicapped, women along in their 

pregnancy, those who had surgery on their shoulders, arms, hands, backs and unable to twist or bend their torso, and those who are physically unable to wipe.

Those who suffer with hemorrhoids can avoid the rough abrasion of toilet paper. 

 

The SmartBidet is very effective for maintaining female

hygiene during menstruation, pregnancy, and

postpartum. Please consult with your doctor first before using our SmartBidet.

 

Those who suffer from constipation. 

The Turbo Wash may help relieve constipation by sending water inside to help flush out your system. 

If you’re environmentally friendly, using the SmartBidet reduces or eliminates the use of toilet paper. Thus, saving trees.

 

Those who want to save money on your toilet paper bill by investing in a SmartBidet. No more carrying that large pack every month. 

 

For children to learn how to maintain bathroom hygiene with the SmartBidet in alignment with washing their body, hair, teeth, hands with water. The recommended age is 5+ with adult supervision.

 

Those who have a lot of hair down there.

 

Those who don’t want to deal with clogged toilets

from the use of a large amount of toilet paper.